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Post by stumpy on Jul 24, 2024 15:29:04 GMT
Seems like nothing has been done to sort out the inevitable, predicted problems caused by closing the Morrison's end entrance. To have issues getting the crowd in for a midweek friendly against a small club is beyond ridiculous. The club needs to sort this out immediately. I'd suggest that the quickest and best way would be to reverse what was always a bad decision
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Post by thelawman on Jul 24, 2024 16:28:51 GMT
John all that has to be done is have all four turnstiles in operation I know one has a problem but that still leaves three working and the side gate for online supporters..
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Post by stumpy on Jul 24, 2024 16:35:57 GMT
Point taken John, just frustrating that we're still having issues, and it will cost us a few on the gate if we don't sort it because it's peeing people off.
On a different subject, have you got your season ticket yet? Are they being posted or do we have to collect them from somewhere?
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becee
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Post by becee on Jul 24, 2024 17:26:46 GMT
If the intention is to encourage customers to the Dug Out the opposite is likely to happen. Time spent in the queue is not refreshment time. I have not renewed my season ticket and will not bother to attend if obstacles continue to be placed in the way
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Post by JimRuoff on Jul 24, 2024 19:03:07 GMT
Exit problems were just as bad, only the small gate next to the dugout was open and created a bottleneck.
Not sure why the gate next to the cricket end turnstiles remained closed at the end.
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Post by invictasaint on Jul 24, 2024 19:05:51 GMT
but we changed shape second half and got minutes in legs. (feel free to copy and paste)
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glen
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Post by glen on Jul 26, 2024 7:36:46 GMT
if the customer has an e-ticket on there phone, on display settings on the device try light mode as opposed to dark mode and the brightness on the screen turned up, i done this on Tuesday evening, and make sure you have the ticket on display before reaching the turnstile,
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laguna
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Post by laguna on Jul 26, 2024 8:52:10 GMT
I hope the club keep us informed about this before the season starts. I have mobility problems and access to that entrance.is my easiest access and closing it would mean I would not attend any games but I doubt that would bother the club too much , but it would be wise not to take supporters for granted.
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Post by Ads on Jul 26, 2024 10:29:17 GMT
Can honestly say I’ve never had a problem getting in , get there a little bit earlier than the 2.30pm rush and you will Be fine
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glen
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Post by glen on Jul 26, 2024 10:58:29 GMT
12-30 tomorrow
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Post by stumpy on Jul 26, 2024 11:29:42 GMT
Can honestly say I’ve never had a problem getting in , get there a little bit earlier than the 2.30pm rush and you will Be fine Nor have I, but I guess that's because I have a season and usually go in through the side gate. To be fair, not everyone wants to get there early and away supporters often don't have that choice. Fact is, it was a problem at times last season and will be this if we don't sort it out. Let's hope it's OK tomorrow - early kick off, and I like a lie-in of a Saturday ![:D](//storage.proboards.com/forum/images/smiley/grin.png)
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Post by finbarr_in_z on Jul 26, 2024 13:51:23 GMT
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Post by stumpy on Jul 26, 2024 16:06:39 GMT
Perhaps the new Head of Recruitment could start off by recruiting a couple of turnstile operators?
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tigger
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Post by tigger on Jul 27, 2024 11:51:24 GMT
I questioned the non use of the Morrison end turnstiles on Twitter and I’ve now been blocked . Obviously a raw nerve has been touched
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Post by stumpy on Jul 27, 2024 15:06:32 GMT
I questioned the non use of the Morrison end turnstiles on Twitter and I’ve now been blocked . Obviously a raw nerve has been touched You should have used iTrust, where things are "safe, anonymous and non-judgmental", allegedly.
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tigger
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Post by tigger on Jul 27, 2024 15:13:33 GMT
I questioned the non use of the Morrison end turnstiles on Twitter and I’ve now been blocked . Obviously a raw nerve has been touched You should have used iTrust, where things are "safe, anonymous and non-judgmental", allegedly. I did use itrust but have had no response
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Post by Ads on Jul 27, 2024 17:36:29 GMT
Didnt seem to be any problems today , spoke to the gate staff and security and they said that in the future all 4 gates would be open dugout end
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Post by stumpy on Jul 27, 2024 18:12:41 GMT
No problems, which was nice, but the crowd was only just over 400.
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Post by finbarr_in_z on Jul 28, 2024 18:04:37 GMT
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Post by stumpy on Jul 30, 2024 17:08:42 GMT
Four turnstiles tonight, which is good, and I am going to shorten the queue by one, because I can't go - prior commitment which I had forgotten about. Pity, because I was looking forward to it.
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laguna
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Post by laguna on Aug 10, 2024 17:45:39 GMT
Are the Club reconsidering the ludicrous decision to close the Cricket Ground turnstiles? It will affect attendances as people are p….d off about it.
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Post by finbarr_in_z on Aug 10, 2024 18:16:09 GMT
We arrived at 2:45pm today. Absolutely no queue at any of the 4 turnstiles.
There was a very confused looking elderly chap outside the cricket ground end closed turnstiles though.
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rdg
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Post by rdg on Aug 10, 2024 18:40:41 GMT
Absolutely breezed in. Quick scan of the digital season ticket at the gate and in. Didn't seem like there were any issues today?
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Post by JimRuoff on Aug 10, 2024 18:45:36 GMT
Took me about 30 seconds to get in. Walked straight up, had my season ticket scanned and in I went. That was about 2.30
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Post by Joel on Aug 10, 2024 20:53:08 GMT
Are the Club reconsidering the ludicrous decision to close the Cricket Ground turnstiles? It will affect attendances as people are p….d off about it. 885 the attendance today didn't seem to effect much.
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Post by JimRuoff on Aug 11, 2024 6:20:03 GMT
If there was a problem (which I didn't see) it's unlikely it would impact the first game anyway as people wouldnt be aware of it before they arrived, but going forwards it's more likely to have an impact on attendances as it'll be more common knowledge and people may think it's not worth bothering to queue up on a cold Tuesday night.
Has the reasoning behind the old turnstiles being closed for entrance been mentioned?
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Post by finbarr_in_z on Aug 11, 2024 7:42:39 GMT
Staffing costs? Although isn't it the same number of people?
Mind you with the pop up bars I'm assuming the staffing costs have increased. The business case logic though is the bars are going to increase revenue whereas the attendance isn't going to change much from number if turnstiles.
On the bars - it worked. No queues, a view of the match, a choice of beers. Staff were friendly also.
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Post by stumpy on Aug 11, 2024 10:50:11 GMT
I've had my moans about the turnstile situation, which was a problem at a couple of games towards the end of last season and at one of of the pre-season games this time round; but, to be fair, with four turnstiles operating, there were no problems at all yesterday. Will it cope with the stress of a really big crowd, like when we play Dover, who knows? I guess there's always the possibility of using the cricket ground entrance as well for that game, particularly if the rumoured segregation is imposed. - No segregation at Dover this coming Tuesday by the way. I think Laguna's complaint is nothing to do with slow entry, but with the inconvenience for some fans, especially those with mobility issues, coming from the Folkestone direction of having to walk further to get in.
The pop-up bars - it seemed to me they weren't doing a roaring trade, certainly not after the pre-match rush when they are handy for dodging the queues in the Dug-Out (which weren't too bad yesterday), but four seems a lot. On the plus side, we must now be one of the few non-league grounds where you can do a decent pub-crawl. One lap, merry; two laps, sh*t-faced...
I thought, the nice weather helped, that the off-field experience/atmosphere was very enjoyable yesterday.
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